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Visitors and Contacts

Users levels 8 and above can see and export visitor data and use it to optimize your website based on analytics. With the addition of the Identified Visitors and Contacts module, you can also import your student contacts for use in personalization.

visitor dashboard
Visitor Activity Dashboard

Go to Content > Personalization > Visitors (and Contacts) and click the filename for the visitor to see data, as follows:

Visitor/Contact

A person who visits any tracked pages on your website. Visitors are assigned several first-party cookies that are used to uniquely identify them.

Visits

The number of sessions for a particular visitor.

A session is the period of time a visitor is active on your website. A session is defined as 30 minutes, so if a visitor is inactive for 30 minutes or more, any future activity is attributed to a new session. Visitors that leave your website and return within 30 minutes are counted as part of the original session.

Page Views
Number of times the visitor viewed the page
Source
The URL that brought the visitor to your website
Location
Geographical location of the visitor (based on IP address)
First Page View
The first page seen by the visitor
Last Page View
The last page seen by the visitor
Type
New or Returning (based on visitor)
Overview
The visits, page views, and total time on website for the visitor
IP
The IP address for the visitor
ID
The identifier assigned to unique interactions with your website
Source
The URL that brought the visitor to your website
Browser
The application that brought the visitor to your website
Operating System
The system software that brought the visitor to your website
Resolution
The screen resolution of the device that brought the visitor to your website

To download a CSV file containing these details, click Export Visitors or Export Contacts.

Form Data (optional)Link to this section

If you have added the Identified Visitors and Contacts module, click the Form Data tab to see the information this contact submitted using your form.

Contact Details (optional)Link to this section

If you have added the Identified Visitors and Contacts module, click the tab named for your import to see the contact data you integrated from your student information system.

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